Home Support Service

The Home Support Service works with people who may be experiencing chronic mental illness by providing person-centred support and practical assistance to enable them to live safely and independently in their own homes and in participating within their local communities.

Our Home Support Service can be accessed by people living within the Forth Valley Area - Stirlingshire, Clackmannanshire, and Falkirk.

What We Do

Supporting people with complex and multiple needs, within a context of adult incapacity or adult protection, or where there is exceptional vulnerability or high risk, is at the forefront of our care.   Key is enabling the development of skills to improve self-resilience, self-confidence and self-esteem, in addition to enhancing practical skills in managing day to day living.   This may be in the form of support with budgeting, household tasks, shopping, community engagement to reduce social isolation etc.

As we take a whole-person approach we personalise your care and support to best suit your needs complying with the principles of self-directed support.


The Home Support Service Team is trained to SVQ Health and Social Care Level 3 or above.  It is regulated by the Care Inspectorate as a ‘floating housing support’ service.  Following our latest unannounced inspection in October 2023, our Home Support service received an overall Very Good grading. 

How to refer to the Home Support Service

Referrals can be made via local social service offices within either Clackmannanshire, Falkirk or Stirling Council who will then assess a person’s eligibility based on their assessed needs and financial status.  
Referrals can also be made by GPs through the single shared assessment process to social services.

Action in Mind can also provide further information about the Home Support service or arrange a meeting with the Team Leader, Irene Hamilton by telephoning 01786 451203 or by email at info@actioninmind.org.uk

Alternatively, go to our Projects & Themed Working page for more information on Self-Directed Support.

What clients say

“I need a life-size cardboard cut-out worker to sit on my couch all the time. Things seem so much clearer when I have the opportunity to talk with my worker and I can keep my perspective much better during visits and support than when I deal with things alone.  She gives so much understanding, reassurance and clarity to all the issues that I struggle with.”

“Support is vital to me as a life line and has helped me survive.  Having contact regularly with worker is one of the few times when I almost feel happy in my daily life.  The reassurance and support has helped me continue with life and living.”